Service | LPDISPLAY

Support

Customer is our God, quality is god's requirement, customer satisfaction is our eternal purpose.

Service

Service concept

We are committed to providing exceptional service through our knowledgeable, passionate, and efficient approach. If customers encounter any maintenance or operational issues, they can contact our after-sales service for technical assistance.

At LP DISPLAY, we prioritize both product quality and service, striving to meet customer needs by attentively listening to feedback and offering dedicated support. Our goal is to ensure customer satisfaction through our after-sales service.

After-sales service contact

365days, 7x24 hours, respond to your service requests at any time

Contact number

+86-755-23502825

E-mail

oversea@szlpdisplay.com

Address

5D-701, Softw are Industry Base, Haitian 2nd Road, Nanshan District, Shenzhen, China

GLOBAL SERVICE NETWORK

Headquarter

Address : D701, Building 5, Shenzhen Software Industry Base, Haitian Second Road, Nanshan District, Shenzhen, Guangdong, China

Zip code: 518000

Service hotline: +86-755-23502825

Company email: oversea@szlpdisplay.com

USA Support Center

Address : 1040 Riverside Parkway, Suite 130 West Sacramento, CA 95605

Zip code: 95605

Contact: Nancy

Tel: 0086-18576606746

Email: nancy@szlpdisplay.com

Singapore Support Center

Address : #07-30 Northpoint Bizhub, Yishun Industrial Street 1, Singapore

Zip code: 768159

Contact: Winnie

Tel: 0086-18892087994

Email: winnie@szlpdisplay.com

UAE Support Center

Address : 1907, HDS Tower, Cluster F, JLT, Dubai, UAE

Contact: Shawn

Tel: +971-45545326

Mobile: 00971-559419769

Email: shawn@szlpdisplay.com

Thailand Support Center

Address: 1st Floor, 2126 Kromadit Building, Phetchaburi Rd, Bang Kapi, Huai Khwang, Bangkok, Thailand

Zip code: 10310

Contact: Winnie

Tel: 0086-18892087994

Email: winnie@szlpdisplay.com

Germany Support Center

Address : Kölner Straße 260, 51149, Köln, DE

Zip code: 51149

Contact: Cindy

Email: cindy@szlpdisplay.com

Malaysia Support Center

Address : 13 Jalan SILC 2/18, Kawasan Perindustrian SILC, 79200, Iskandar Puteri, Johor Malaysia

Zip code: 79200

Contact: Winnie

Tel: 0086-18892087994

Email: winnie@szlpdisplay.com

Australia Support Center

Address: 21 Barry street, bayswater, vic 3153, Australia

Contact: Winnie

Tel: 0086-18892087994

Email: winnie@szlpdisplay.com

Service system

Pre-sale service

On-site survey.customized plan.creative design. etc.

In-sale service

Installation guidance.on-site debugging.technical support,and personnel training.

After-sale service

7/24 hour response.1-year warranty and lifetime maintenance.on-site maintenance support. component repair.regular after-sales visits.etc

FAQ

Find the most frequently asked questions about LPDISPLAY products and LED technology here

What is a fine pitch LED display?

Fine pitch LED displays feature a small pixel pitch, typically less than 2.5mm, allowing for higher resolution and clearer images at closer viewing distances.

What's Flip-Chip?

The name “Flip-chip” describes the method used to connect a semiconductor die to a substrate, which contrasts with conventional wire-bonding and ball-grid-array packaging.

In a Flip-chip package the dies are bumped and then “flipped” onto a substrate, hence the name “Flip-chip”, while conventional chip is composed of P-GaN, an active layer, N-GaN and Sapphire substrate from top to bottom.

Can fine pitch LED displays be used outdoors?

While some fine pitch displays are designed for indoor use, there are outdoor variations specifically built to withstand environmental elements. Outdoor displays usually have a larger pixel pitch for greater visibility.

What is the cost of fine pitch LED displays?

Costs can vary significantly based on pixel pitch, size, resolution, and additional features. Generally, fine pitch displays tend to be more expensive than traditional display technologies due to their advanced capabilities.

Why is the entire LED display not lit?

Power failure; No signal input from the sending card; Error with the received card’s RCFG file; Network cable transmission failure.

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Contact Form

contact@szlpdisplay.com

Tel

+86-755-23502825

Address

5D-701 Software Industry Base, Haitian 2nd Road, Nanshan District, Shenzhen, Guangdong Province

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